Effective Date: 21/01/2025
At Language Atelier, we value your privacy and are committed to protecting the personal data of our users, customers, and website visitors. This Privacy Policy outlines how we collect, use, store, and share your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
Who We Are
Language Atelier is a language school dedicated to providing high-quality language education and services. For the purposes of data protection law, Language Atelier is the data controller responsible for your personal data.
Contact Information: Email: la@languageatelier.eu
Phone: +420 773 467 824
Address: Týnská 1053 / 21, 11000, Prague 1
What Personal Data We Collect
We may collect the following categories of personal data:
1. Information You Provide Directly
- Name, email address, phone number, and other contact details.
- Payment information for processing course fees or other transactions.
- Information submitted via forms, such as inquiries or feedback.
2. Automatically Collected Information
- IP address, browser type, operating system, and device information.
- Data collected through cookies and similar technologies (see our Cookies Policy).
- Website usage data, such as pages viewed, time spent on the website, and links clicked.
3. Third-Party Information
- Information obtained from social media platforms if you interact with our profiles or use social media login features.
How We Use Your Personal Data
We use your data for the following purposes:
- Providing Services: To register you for courses, process payments, and deliver educational services.
- Communication: To respond to inquiries, send confirmations, and provide updates about our services.
- Marketing: To send newsletters, promotional offers, and information about new courses or events (with your consent where required).
- Analytics: To improve our website, services, and user experience by analyzing usage data.
- Legal Compliance: To comply with legal obligations, such as tax regulations and record-keeping requirements.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent (e.g., subscribing to a newsletter).
- Contractual Obligation: To fulfill a contract, such as enrolling you in a course.
- Legal Obligations: To comply with applicable laws and regulations.
- Legitimate Interests: To improve our services, communicate effectively, and ensure security.
How We Share Your Data
We do not sell your personal data. However, we may share your data with the following parties:
- Service Providers: Third-party vendors who assist with payment processing, email marketing, website hosting, and analytics (e.g., Google Analytics).
- Social Media Platforms: If you engage with our social media profiles, your data may be subject to their privacy policies.
- Legal Authorities: When required by law, regulation, or legal process.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
- Contact information for newsletters is retained until you unsubscribe or for a maximum of 2 years, at which point consent will be renewed or the data deleted.
- Financial transaction records are retained for up to 10 years to comply with legal and tax obligations in accordance with Czech law.
- Cookies data is retained for a maximum of 6 months unless users withdraw their consent earlier.
You may request the deletion of your personal data at any time, provided it is not required for legal compliance or other legitimate purposes.
Your Rights Under GDPR
Under the GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your data where applicable.
- Restriction: Request restrictions on the processing of your data.
- Data Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.
To exercise your rights, contact us at la@languageatelier.eu. We will respond within 30 days.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and analyze website performance. For more details, refer to our Cookies Policy.
Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (HTTPS) and secure data storage.
International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Language Atelier
Email: la@languageatelier.eu
Phone:+420 773 467 824
Address:Týnská 1053 / 21, 11000, Prague 1